Blue Ball Pet Nutrition Shipping Policy

1. Order Processing Time

    1. Orders are generally processed within 1-2 business days. Orders are not shipped on weekends or holidays.
    2. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

    1. Shipping charges for your order will be calculated and displayed at checkout.
    2. Delivery delays can occasionally occur.

3. International Shipping Policy

    1. Blue Ball Pet Nutrition ships within the United States and U.S territories.
    2. We use UPS as our shipping partner and will ship to any address in the US that UPS delivers to.
    3. Customers within the local area of Blue Ball Pet Nutrition will have an option to pick up orders. The local area is generally within 25 miles of zip code 17506.
    4. For pickup orders, customers should bring order confirmation along to pick up their product.
    5. Pickup is available from MON-FRI from 7am-4pm, except for holidays, and any scheduled closures.

4. Shipment Confirmation & Order Tracking

    1. You will receive a shipment confirmation once your order has shipped containing your tracking numbers. The tracking number is generally active within 24 hours.

5. Taxes

    1. Customers will be charged applicable sales tax and taxes will be displayed at checkout.

6. Damages

    1. If your product is damaged during shipping, please contact us immediately and we will do our best to correct the issue, by either offering replacement product, product return, credit, or refund.
    2. Please save all packaging materials and damaged goods before filing a claim..

7. International Shipping Policy

    1. We do not ship outside the U.S.

8. Return Policy

    1. Please refer to our 30-day guarantee policy listed on our FAQ page.

Blue Ball Pet Nutrition Shipping Policy

  1. Order Processing Time
    1. Orders are generally processed within 1-2 business days. Orders are not shipped on weekends or holidays.
    2. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
  2. Shipping Rates & Delivery Estimates
    1. Shipping charges for your order will be calculated and displayed at checkout.
    2. Delivery delays can occasionally occur.
  3. Shipment to P.O. Boxes or APO/FPO Addresses
    1. Blue Ball Pet Nutrition ships within the United States and U.S territories.
    2. We use UPS as our shipping partner and will ship to any address in the US that UPS delivers to.
    3. Customers within the local area of Blue Ball Pet Nutrition will have an option to pick up orders. The local area is generally within 25 miles of zip code 17506.
    4. For pickup orders, customers should bring order confirmation along to pick up their product.
    5. Pickup is available from MON-FRI from 7am-4pm, except for holidays, and any scheduled closures.
  4. Shipment Confirmation & Order Tracking
    1. You will receive a shipment confirmation once your order has shipped containing your tracking numbers. The tracking number is generally active within 24 hours.
  5. Taxes
    1. Customers will be charged applicable sales tax and taxes will be displayed at checkout.
  6. Damages
    1. If your product is damaged during shipping, please contact us immediately and we will do our best to correct the issue, by either offering replacement product, product return, credit, or refund.
    2. Please save all packaging materials and damaged goods before filing a claim.
  7. International Shipping Policy
    1. We do not ship outside the U.S.
  8. Return Policy
    1. Please refer to our 30-day guarantee policy listed on our FAQ page.